"Spoiled our vacation"
0 out of 5 blips
We had booked Package tour with SLS Tourist for Munnar, Thekkedy and Allepey.
The hotel (Tea Castle)in which they had placed us was not good at all. The Gas water heater was not workign properly. no attention was given even after complaints. My wife Got fever because if that.
Secondly the hotel room was stinking, and there was trouble even to get replacement of room. when we complaint about this to Mr. Anantha, he refused to pay any attention and said that please complaint to hotel manager.
We finally shifted room late at night after a long and hectic day, and found that our watch was stolen by the hotel staff.
We were being forced to visit Thekkedy just because they had made payment to the hotel there, and we were not willing to go reason being, the Thekkedy Boat accident happened the previous day. We had to argue and fight to stay back in Munnar.
We had to visit police station during our vacation, also faced lots of problem at the hotel stay in Munnar and no heed was paid to this.
Also, they are not giving us any receipts for the payments made.
There are complaints in Consumer forum for these people. Please think and decide.