i dont know what people mean from i loved the service when the service in the first place is self service. the prices are not what you see. if you customize you burger and add the extra meat. the staff wont tell you that your being over charged until you take a bite of the sandwich. i ordered a roasted sandwich and took extrameat - turkey simply because the staff asked "sir meat" when i paid he told me it was rs 205. to my dismay he explained that 120 was for the sandwich and 50 rs for extra meat. so that should be 170rs. but then he started explaining something that made no sense. i didn't want to em brass myself so i left. no more subways for me from now on. happy the other fast food joints. more over the meat is just boiled . no taste!